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O'Connor Saab "Sales for accessories
have increased about 40% since we've been using Saab Discoveries
accessory coupons. Our customers expect Saab Discoveries
and if they don't get it they make a trip to ask for it."
Butch Billing, General Manager
Barrier Saab "Saab Discoveries is
the single most important factor in our marketing plan, and being
a part of the newsletter program is so easy. Over the past five
years we've quadrupled our customer database and now send over 7,000
copies of each issue. Our customers enjoy reading the features and
saving money with the coupon offers, and we're able to focus on
sales and service." Art Vahratian, Service Manager
David O'Neal Saab "We use Saab Discoveries
in conjunction with our in-house direct mail piece and run the
same service specials. Some people come from 110 miles away. Saab
Discoveries really makes a difference. In fact, we've moved the
facility and expanded it twice in order to accommodate the increases
in business." Phillip Craddock, Service Director
Wright Saab "We send over 900 Saab
Discoveries to our customers and they look forward to the stories
and coupons. The coupons are fabulous and customers come in looking
for them, and when we deliver new cars we put a copy inside.
Saab Discoveries has been a great way to ensure top-of-mind awareness."
Daryl Devine, Sales Manager
Saab Nashua North "Saab Discoveries is
definitely important to our customers. I've had people drop off
their car and ask us to be sure we put a copy of our newsletter
in their car before they pick it up. Customers come in with coupons
they've clipped from the back, or stop by the showroom with questions
about articles they've read. Saab Discoveries has become
another important way to provide excellent service." Todd
Seeley, Service Advisor
Garry Small Saab "We send over 3,000 copies
of Saab Discoveries to customers of our top four competitors
in a 15-mile radius, as well as Saab owners. Every quarter we get
visits from BMW and Volvo owners who are intrigued after reading
about the latest Saab models and want to take a look." Randy
Small, Service Manager
Fred Beans Saab "Saab Discoveries has
been a very effective marketing tool for us. With its professional
appearance and useful content, it presents a very sophisticated
image of our dealers to current Saab owners and potential buyers.
We've found that customers who come in to take advantage of the
special offers frequently comment on the articles and announcements
they've read in the newsletter. Dealers who aren't part of the newsletter
program really ought to be." Brian McCoog, General Manager
And these are just a few of the many great
success stories we've received!
I'm
ready to order
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